Parkour SC:

Transforming Global Supply Chain Management Through User-Centered Design

Transforming Global Supply Chain Management Through User-Centered Design

Transforming Global Supply Chain Management Through User-Centered Design

Client

ParkourSC

ParkourSC

Services

UX/UI Design, UX Research, Design System

UX/UI Design, UX Research, Design System

Through a redesign of ParkourCS's supply chain management application, I helped global manufacturing companies streamline their operations and achieve a 10-15% increase in revenue. The project addressed critical challenges in managing complex, global supply chains by creating an intuitive platform that enhanced visibility, reduced errors, and improved operational efficiency.
Projcet Scope

As the Lead UX/UI Designer, I led the complete redesign of both desktop and mobile applications. The role encompassed close collaboration with product managers on user research and testing, leading discovery workshops with the customer success team, and developing comprehensive user flows. A significant portion of the work involved creating a unified design system and building interactive prototypes for stakeholder review.

Research & Discovery

My research combined user interviews, surveys, and competitor analysis to understand the challenges facing supply chain professionals. The findings revealed critical issues in inventory management, communication barriers between international partners, and system integration problems that created data silos and inefficiencies.

Solution

The redesign focused on the following areas:
1. User Interface Improvements
Consolidated multiple screens into streamlined workflows and created intuitive navigation patterns Implemented real-time status updates and notifications
2. Process Automation
Automated routine tasks and data entry Integrated smart inventory management systems Implemented predictive analytics for inventory forecasting
3. Communication Enhancement
Created centralized communication hubs Implemented real-time tracking and status updates Developed automated notification systems

Results

The impact was significant: a 10-15% revenue increase, 40% reduction in order processing time, and 60% decrease in manual data entry errors. Inventory accuracy improved to 78%, while user feedback showed higher satisfaction scores and reduced training time. The mobile functionality enabled managers to maintain oversight even while away from their desks.

©2024

Linkedin

Linkedin

Twitter

Twitter

©2024

Linkedin

Linkedin

Twitter

Twitter